aBi: Custom Dashboards

Atentus offers custom dashboards and services of Business Intelligence (BI), known as ATbi, to provide its customers with a comprehensive and actionable view of the performance of their digital channels.

information about these services:

Key and Real-Time Information

Atentus delivery key information in custom dashboards that are adapted to the specific needs of each customer. These dashboards allow customers to access their data in Real time.

Metrics and Alerts

Show availability metrics and response times, along with timely alerts so IT teams can correct problems before users notice them. They can also include a user satisfaction index such as APDEX (Atdex), indicating whether the experience is satisfactory, tolerable or frustrated.

Customization and Adaptability

Atentus customize the reporting site with labels, dashboards and special reports, according to the needs of each company. The web application has a design adaptable to all types of devices (desktop, laptop, smartphone and tablet).

Flashboard and Records Plus

El Flashboard shows the last objective event and the steps, as well as the most recent response time for each step, being configurable and structured in cards, objectives and steps. There is a public version, Flashboard PLUS Public, accessible via URL and token. Los Plus Records allow the evaluation and capture of the complete error pattern (error scrapping) for full traceability.

Integration with other tools

The Atentus Management Board can Correlate alerts received from other customer monitoring systems (such as Dynatrace) to create predictive management models.

Business Vision

They are a fundamental part of the Business Analytics And the Business Vision that Atentus provides

Orchestration Technology

It is used Grafana as an orchestrator for the deployment of data, unifying them into one or more control panels.

Application Examples

They include the visibility of digital channels in Office Banking and synthetic monitoring for banks such as BBVA.

Monitoring and BI solutions for smarter decisions
Custom Dashboards and Business Intelligence with Atentus
Discover how to optimize your business with clear, real-time information

Leading companies that have put their Trust in us

In short, Atentus' customized dashboards and Business Intelligence service are designed to provide a full visibility of the business, allowing a proactive incident management And a intelligent decision making based on objective data and in real time

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